Description
Illumia is hiring a Client Success Manager to own the health, retention, and growth of an assigned territory of higher education and campus accounts. The role partners with Account Executives and Account Managers, manages account renewals and multi-year agreements, drives product adoption and upgrades, maintains CRM and account data, and supports territory revenue growth. The position requires a bachelor's degree or equivalent experience, at least two years of sales or customer service experience, knowledge of the higher education market, and CRM proficiency. The salary range is $64,000-$107,000, with 10–20% travel and health, dental, and vision insurance on the first day of employment.
