Description
Madhive is hiring a Client Success Manager based in New York City to own retention and growth for assigned client books, manage the customer journey from onboarding through renewal, improve customer health and adoption, resolve escalations, monitor campaign performance, and lead Executive Business Reviews. The role requires at least four years of similar client-services experience, strong communication and data skills, cross-functional collaboration, project management, and experience managing platform-based media campaigns in DSPs, social platforms, or SEM bid managers. A bachelor’s degree in marketing, advertising, business, or statistics is preferred, and compensation is approximately $76,000-$95,000.
