Description
MDCalc is hiring a Client Success Manager to support pharmaceutical brand teams through the full campaign lifecycle, including creative development, regulatory review, launch readiness, campaign delivery, performance reporting, and client communication. The role manages timelines and deliverables, serves as the primary contact for brand and agency teams, collaborates with Sales, Product, Engineering, and AdOps, and contributes to SOPs, onboarding, and team development. Candidates should have at least three years of experience in client success, account management, or pharma agency environments, along with campaign, workflow, or content development experience. The position offers a hybrid work environment with an office in Greenwich Village, New York City, and medical, dental, and vision coverage.
