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Client Success Manager at Sunset

Department: Customer Success

Compensation

$90,000 – $135,000/yr

Setup
On-site
Location
New York, New York
Type
Full-time
Level
mid
Posted

Description

Sunset is hiring a Client Success Manager to own a dedicated set of startup dissolution clients through the entire wind-down lifecycle. The role combines frontline reactive support via tickets, email, and phone with operational execution such as IRS 966 filings, asset transfer agreements, third-party account closures, and capital distribution. The manager will also onboard clients, develop subject-matter expertise, improve the dissolution platform, collaborate with engineering and sales, and create help-center content. The position is based in New York City or open to relocation and requires 2–4 years of client-facing operations, customer support, or customer success experience.

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