Client Success Manager at TeleTracking

Setup: Hybrid
Location: Us, Île-de-France
Type: Full-time
Posted: Jun 11, 2026

Description

The Client Success Manager (CSM) at TeleTracking acts as a strategic partner for health system clients, focusing on client relationship management, platform adoption, revenue growth, issue resolution, and internal collaboration. This role involves proactive engagement with executives, monitoring utilization metrics, driving adoption roadmaps, and identifying expansion opportunities. The CSM ensures client satisfaction, manages risks, and contributes to the overall success of TeleTracking's solutions.

Required Skills

Client Facing
CRM Platforms
Executive Level Reporting
Communication Skills
Data Interpretation

Additional Information

Required Previous Experiences: 5+ years in a client-facing role within healthcare IT, health system operations, or closely adjacent field (implementation, account management, or clinical informatics)
Demonstrated experience managing complex enterprise accounts with multiple stakeholders at varying levels of seniority
Track record of owning and meeting retention or expansion targets
Preferred Qualifications: Proficiency with CRM platforms (Salesforce preferred)
Strong written and verbal communication skills; able to present to C-suite audiences with clarity and confidence
Ability to interpret operational and utilization data and translate it into client-facing insights and action plans

About TeleTracking

TeleTracking

healthcarePittsburgh, PA201-500

Learn more about how TeleTracking's award-winning patient flow logistics solutions can improve your hospital operations using real-time enterprise visibility.

Open roles: 2
Founded: 1991

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