Description
Zocdoc is hiring an Enterprise Customer Success Manager to own the day-to-day success of a portfolio of complex healthcare organizations. The role combines strategic partnership, commercial outcomes, data-driven insights, account management, and cross-functional collaboration to improve customer adoption, utilization, and return on investment. Candidates should have 2–4+ years of professional experience in customer success, account management, or another client-facing role, along with strong analytical, communication, prioritization, and commercial skills. The position offers a flexible hybrid work environment in New York City and a base salary of $85,000–$115,000 USD.
