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Client Success Manager, Navigation at Rightway

Department: Commercial: CS: Navigation

Compensation · Listed in posting

$90,000 – $125,000/yr

Setup
Hybrid
Location
Denver, Colorado · New York, New York
Type
Full-time
Level
mid
Posted

Description

Rightway is hiring a Client Success Manager for its Care Navigation team to manage relationships with healthcare clients, brokers, carriers, and TPAs. The role focuses on proactive engagement, client health and KPI reporting, renewals, upselling and cross-selling, issue resolution, cross-functional collaboration, and product expertise. Candidates need a bachelor’s degree, 3–5 years of direct client-facing experience, and a background in healthcare technology, digital health, or employer/health benefit industries. The position pays $90,000–$125,000 annually plus bonus and equity and requires three days per week in the Denver office.

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