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Client Success Program Manager at AFL1002

Department: Sales & Product Mgmt - Account & Client Mgmt

Setup
Hybrid
Location
Dallas, Texas
Type
Full-time
Level
lead/mgmt
Posted

Description

AFL is hiring a Client Success Program Manager for its Data Center/AI team to lead a cross-functional team and improve delivery performance, customer service, logistics, and operational metrics for key clients. The role creates client and management reports, coordinates production meetings, resolves operational issues, escalates client-affecting problems, and provides white-glove client support. It requires a four-year college degree or equivalent experience, at least eight years of working experience, strong communication and leadership skills, and advanced Excel proficiency; Power BI knowledge is a plus. The position is hybrid from Dallas, Texas or Duncan, South Carolina.

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