Description
The Customer Success Manager will develop and nurture relationships with selected accounts, advise clients on DemandFactor offerings, collaborate with internal and sales teams on campaign leads, integrations, proposals, and delivery, manage account documentation and recommendations, and handle post-sale account management to foster customer growth. The role requires strong communication, organization, problem-solving, logical thinking, software adaptability, and prioritization skills; two years of account management or customer service experience is preferred.
