Client Success Senior Manager at Alteva RCM

Department: Operations

Compensation

$120,000 – $165,000/yr

Location: Ridgefield Park, New Jersey
Type: Full-time
Level: lead/mgmt
Posted: Jul 2, 2026

Description

Alteva RCM is hiring a Client Success Senior Manager to lead and develop a team of Client Success Managers while overseeing a portfolio of physician and practice clients. The role manages client retention, account health, escalations, service delivery, performance reporting, and cross-functional alignment, requiring extensive healthcare account management and people leadership experience. The position offers a $120,000–$165,000 USD pay range and health, dental, vision, retirement, and other benefits.

Required Skills

Healthcare account management
Client success
People leadership
Escalation management
Revenue cycle
PowerBI

Additional Information

Required Previous Experiences: 8+ years of healthcare account management, client success, physician relations, revenue cycle, medical billing, or related client-facing healthcare operations experience
3+ years of experience leading people, managing client-facing teams, or overseeing cross-functional account performance in a healthcare services environment
Preferred Qualifications: Experience in a medical billing company, RCM environment, or physician practice support setting
Experience supporting physician clients, medical groups, or provider organizations in a relationship management or operational leadership role
Working knowledge of payer behavior, denial trends, credentialing dependencies, and front-to-back revenue cycle operations
Experience leading executive client meetings, business reviews, or high-risk account recovery efforts
Familiarity with healthcare reporting tools, EMRs, billing platforms, PowerBI, and Microsoft Office
Translation Company Name: Alteva RCM