Description
Ernest is hiring a full-time, onsite Client Success Specialist in Commerce, California, reporting to the Client Coordinator Manager. The role manages a portfolio of client accounts, serves as the primary decision-maker for day-to-day account matters, analyzes purchasing patterns and inventory needs, resolves service exceptions, coordinates fulfillment and service issues, and identifies opportunities to expand product adoption and grow revenue. The position requires a college degree or 7+ years of related experience, strong relationship-management and analytical skills, Microsoft Office and SAP proficiency, and business math ability.
