Department: Technology Specialist AS - PTSeniority in posting: senior
The Client Support Agent monitors, follows up on, and resolves support tickets, communicates professionally with requesters, handles tickets that do not require development or complex technical intervention, and maintains product knowledge. The role uses Dynatrace, requires clear documentation and communication skills, and mandates English proficiency; basic technical knowledge is a plus.
Every query opens live roles, salary samples, and market demand — tap a search to run it instantly.
Unlock powerful job search, personalized recommendations, and deep career insights from comprehensive, market-leading data and live market signals.
For job seekers
Upload your résumé, start a Job Search Thread, and let Metaintro rank real openings against your experience — then guide you from search to offer.
Match
Compare live roles against your current evidence.
Position
Turn proof projects into role-specific applications.
Improve
Use market feedback to keep the skill plan current.