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Client Support Associate at DTCC

Department: MGT

Setup
Hybrid
Location
Tampa, Florida
Type
Full-time
Level
mid
Posted

Description

DTCC is hiring a Client Support Specialist to handle client calls, emails, and web-portal queries; analyze and resolve issues; coordinate with product, technology, project, release, risk, legal, compliance, onboarding, and testing teams; manage service disruptions and major incidents; support new releases; and improve knowledge and processes. The role requires at least two years of related experience, prefers a bachelor's degree or equivalent experience, and offers a hybrid schedule of three onsite days and two remote days.

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