Description
MEDFAR is hiring a Client Support Associate to provide remote and hybrid technical support to clinics, hospitals, and healthcare professionals regarding billing, invoices, and the MYLE software. The role handles incoming requests, troubleshoots issues, collaborates with support and technical teams, escalates complex tickets, and contributes to knowledge-base and process improvements. It is a permanent, full-time position requiring Quebec residency, bilingual French and English proficiency, and availability for regular and occasional night shifts; candidates must reside in Quebec and the role offers hybrid or remote work within the province.
