Description
MEDFAR is hiring a Client Support Associate to provide remote technical and usability support for its MYLE healthcare software to clinics, hospitals, and healthcare professionals. The role involves handling client requests, diagnosing issues, collaborating with the support team, escalating complex tickets, and contributing to knowledge-base and process improvements. It is a permanent, full-time position with hybrid or remote work, requiring Quebec residency, bilingual French and English proficiency, and availability for regular and occasional overnight shifts. The posting includes a four-week onboarding period, training, group insurance, paid time off, and internal growth opportunities.
