Description
The Client Support Associate assists insurance clients with product inquiries, policy-related matters, renewals, coverage explanations, record maintenance, feedback collection, and cross-selling opportunities. The role collaborates with underwriting and claims teams, educates clients on insurance terminology and industry updates, and maintains communication through phone, email, and virtual meetings. A bachelor’s degree is required, while business administration, customer service, business operations, insurance experience, and CISR certification are preferred. The target salary is $55,800.00 to $65,000.00 annually for full-time roles.
