Summary from listing
The Manager will lead and oversee client support teams across billing, call center, virtual front desk, and administrative office functions. Responsibilities include managing customer service and operational efficiency, overseeing benefits verification and authorization processes, training and developing staff, monitoring KPIs, collaborating with virtual assistants, and creating standard operating procedures. The role requires at least three years of management experience in healthcare operations, medical billing, or call center environments, along with knowledge of insurance verification and authorization requirements.
