Client Support Representative at contently

Location: New York, New York
Type: Full-time

Description

Contently is looking for a Client Support Representative passionate about media to join their high-growth team. The role involves supporting client success by assisting with report preparation, attending meetings, managing customer support via web inquiries and internal account interactions, and learning from experienced professionals. This position has potential for growth into an Account Manager role.

Required Skills

Tech Savvy
Communication Skills
Creative Thinking Skills
Writing Skills
Analytical Skills
Excel

Additional Information

Preferred Qualifications: Prior experience is not required.
Highly tech savvy; able to understand online interfaces.
Strong communication skills, high integrity, creative and strategic thinking skills, and a good sense of humor.
Strong writing skills.
Strong analytical skills and proficient with Excel.
Must be able to coordinate multiple action items across several teams.
Ability to work in a fast-paced, changing environment with the willingness to be flexible.
Passionate about a start-up culture and adding to it.

About contently

contently

content marketing

Content you can trust. Expert-authored, compliance-reviewed, built for brands that can't afford to be wrong. 10,000+ creators across financial services, healthcare, and insurance.