Description
Net Health is hiring a Product Application Support Specialist to respond to customer questions and troubleshoot issues for its software applications. The role involves analyzing problems, recommending corrective actions, creating and managing support cases, handling inbound calls and emails, coordinating escalations to engineering, and providing feedback to improve products. It requires a high school diploma or equivalent GED, 0–2 years of client service or technical support experience, Microsoft Office, and experience with common enterprise software solutions. The position offers work-from-anywhere flexibility, unlimited PTO, and a salary range of $15.20–$19.00 USD.
