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Client Support Services (CSS) Coordinator at Cyberlogic

Department: Cyberlogic

Setup
Hybrid
Location
Stellenbosch Local Municipality, Western Cape · Johannesburg, Gauteng · +1
Type
Full-time
Level
mid
Posted

Description

Cyberlogic is hiring a Client Support Services (CSS) Coordinator to support the day-to-day operations of its client support services. The role manages ticket triage and prioritisation, coordinates on-site technical support and team schedules, handles client equipment logistics, trains and mentors CSS team members, generates service reports, participates in projects, and supports customer communication and process improvement. The position is based in Johannesburg or Stellenbosch and offers hybrid or remote work, with a requirement for a National Senior Certificate, ITIL Foundation, CompTIA A+, and 2–3 years of service desk experience.

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