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Client Support Specialist at AppWork

Department: Client Success

Setup
On-site
Location
Ramsey, New Jersey · Saint Petersburg, Florida
Type
Full-time
Level
mid
Posted

Description

AppWork is hiring a Client Support Specialist to support the Client Success team by resolving client support tickets, configuring and auditing client environments, investigating bugs, preparing reports, handling live support, and covering CSM queues. The role requires at least two years of SaaS customer support experience, strong technical and analytical skills, and the ability to manage multiple workstreams; property management and PMS experience is strongly preferred.

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