Description
Hubexo is hiring a Customer Support Specialist to support customers adopting and using its LeadManager construction intelligence platform. The role handles onboarding, product troubleshooting, customer queries through online channels, email, chat, and phone, escalations, ticket and CRM documentation, knowledge-base improvements, and renewal-related support. It requires 2–3 years of customer support or helpdesk experience, fluency in English and Bahasa Melayu, strong communication and analytical skills, and comfort with web-based platforms, CRM systems, and ticketing tools.
