Description
Markit China is hiring a permanent, on-site Client Support Specialist in Shanghai to manage client orders, respond to inquiries, handle warranty and after-sales requests, maintain CRM and sales-platform records, coordinate shipments, support client onboarding, and track operational reports. The role requires 1–3 years of customer service or client-facing support experience, Mandarin and English communication skills, CRM and Microsoft Office proficiency, and strong organization; IT, technology, or B2B experience is a plus. Benefits include a fixed salary reviewed yearly, a quarterly performance bonus, sick leave, vacation, regional public holidays, and provided equipment.
