Description
The Client Support Specialist provides information and assistance to clients, agencies, and the public through telephone, mail, fax, electronic, and in-person channels; explains rules and procedures, researches case records, maintains documentation, and refers problems to appropriate staff. The role also includes switchboard and front-desk duties, clerical work, and customer service. It requires a high school diploma or equivalent, a valid Ohio driver’s license, knowledge of relevant laws and procedures, and strong communication and computer skills. The position is Monday through Friday from 8 a.m. to 5 p.m., pays $15.00 per hour, and offers medical, dental, vision, retirement, paid time off, and other benefits.
