Description
The Client Support Specialist provides compassionate, high-quality client service while supporting the Intake and Litigation departments. Responsibilities include responding to client inquiries, conducting intake interviews, verifying eligibility, completing questionnaires and contracts, organizing documentation, explaining legal processes, and following up on required steps. The role requires strong customer service, communication, confidentiality, attention to detail, Microsoft Office and Adobe knowledge, and the ability to work independently and collaboratively. It is an on-site position in Billings, Montana, with medical, dental, vision, retirement, leave, and other benefits.
