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Client Support Specialist at leap-legal-software

Setup
Hybrid
Location
Sydney, New South Wales
Type
Full-time
Level
not_specified
Posted

Description

LEAP, a leading Legal Practice Management Solutions provider, is seeking a Client Support Specialist to join their Client Support Team. This role involves resolving product, software, and environmental issues reported by clients in a high-volume, transactional environment. The specialist will provide excellent customer service, troubleshoot application issues, and capture detailed case notes using Salesforce CRM. The ideal candidate will have strong customer service skills, the ability to manage high-volume transactions, and proficiency in MS Office.

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