Client Support Specialist at a45ba3a3-0b9c-4c39-b549-a4ec90faac90

Setup: Hybrid
Location: Ohio · Kentucky · +1
Type: Full-time
Posted: Jul 8, 2026

Description

SeibertKeck Insurance Partners is seeking a Client Support Specialist - Standard Commercial Lines to join their team. The specialist will provide administrative and technical support to the Commercial Lines Department, assisting with daily processing of business activities. This role involves close collaboration with Commercial Account Managers and Producers to ensure high-quality client service, accurate policy servicing, documentation, and account maintenance.

Required Skills

Microsoft Office
Excel
Word
AMS360
ImageRight
Internet Research
Carrier Web Portals

Additional Information

Required Previous Experiences: Two (2) years of Commercial Lines Property & Casualty insurance experience.
Preferred Qualifications: Strong understanding of commercial insurance policies, coverages, endorsements, renewals, and audits.
Ability to review certificate holder requirements and verify applicable policy coverages.
Knowledge of certificate wording requirements and the ability to coordinate with insureds regarding required coverage additions, quotations, and compliance needs.
Exceptional attention to detail with the ability to identify missing coverages, coverage gaps, and policy discrepancies.
Proficiency in Microsoft Office applications, including Excel and Word.
Proficient in AMS360, ImageRight, internet research, and carrier web portals.
Ability to effectively navigate multiple carrier websites to obtain policy documents, invoices, endorsements, and renewal information.
Strong analytical, organizational, and decision-making skills.
Excellent verbal and written communication skills.
Professional demeanor and commitment to delivering exceptional customer service.
Ability to adapt to changing priorities while adhering to agency guidelines, procedures, and service standards.
Ability to work independently, prioritize competing responsibilities, and manage a high-volume workload with accuracy and efficiency.