Description
The Client Support Specialist provides telephone and email customer service in a customer service contact center, resolving customer inquiries and technical issues, documenting cases in a CRM, and assisting with Commercial Banking and Treasury products. The role requires a high school diploma or GED, six months of related experience, MS Office proficiency, and strong communication and problem-solving skills; knowledge of commercial banking and treasury products is preferred. The position has no supervisory responsibilities and is described as entry-level.
