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Client Support Specialist, Payroll Product at BambooHR

Language
Setup
Hybrid
Location
Jakarta, Java
Type
Full-time
Level
not_specified
Posted

Description

BambooHR is hiring a Utah-based hybrid Client Support Specialist for its Payroll Product team to provide email and phone support, troubleshoot payroll software issues, help clients with deductions, garnishments, and integrations, and serve as the primary contact for small and medium-sized business clients. The role emphasizes customer care, attention to detail, multitasking, tech-savviness, and the ability to learn payroll processes, with in-office training required during a roughly two-week ramp period. Benefits include comprehensive insurance, generous leave, 401(k) matching, and a Paid-Paid Vacation bonus.

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