Description
The role provides client and end-user support for hardware, software, services, and network vulnerabilities, including service desk and remote login assistance, ticketing, patch management, device imaging and configuration, hardware and software deployment, troubleshooting, and incident response. It requires an active Interim Secret or Secret clearance, IAT Level II certification, and at least three years of related experience or training; a bachelor’s degree is preferred. The position is performed in office conditions, with travel or work outside the office as required.
