Description
Tarro is hiring a Client Technical Support Engineer to support US restaurants through hardware deployment, technical support, product onboarding, troubleshooting, and remote or onsite installation. The role is based in Philadelphia and serves as an entry point into a technical career, with responsibilities including configuring printers, cabling, telephony, routers, switches, and modems; shipping and tracking equipment; resolving outages; documenting issues; and communicating technical solutions to non-technical restaurant owners. Candidates should have network or similar technical experience, networking fundamentals, command-line and telephony comfort, and fluency in Mandarin and English.
