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Clinic Account Manager at Doctoralia

Department: Doctoralia Spain

Language
Setup
Hybrid
Location
Barcelona, Catalonia
Type
Full-time
Level
mid
Posted

Description

Doctoralia is hiring a Client Success Manager to manage a portfolio of 80 clinics, support clients through implementation, teach them to use the platform, guide them toward measurable impact, coordinate incident resolution, pursue upselling and cross-selling opportunities, meet service and business targets, and relay client feedback. The role requires more than two years of client-portfolio experience, strong communication and negotiation skills, digital and customer-focus, and fluent Spanish. It is based in Barcelona with a hybrid arrangement requiring attendance at the office one day per week and includes private health insurance and other benefits.

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