Clinic Customer Care Specialist at Belo Medical Group, Inc.

The Clinic Customer Care Specialist serves as the primary contact for patients and customers across phone, email, messaging, social media, and other channels. The role handles inquiries, escalations, appointment scheduling and confirmation, online consultations, payment assistance, outbound follow-ups, documentation, database maintenance, quality monitoring, and support for marketing and company initiatives. A bachelor's degree is required, customer service experience is preferred but not required, and the position is assigned in Mandaluyong City.