Description
The Clinical Account Rep I serves as the first point of contact for patients, providers, staff, faculty practice plans, the hospital, and other affiliates. The role handles inbound calls, schedules appointments, enters demographic and insurance information into Allscripts, answers questions, provides appointment reminders, and resolves caller needs while meeting quality and performance metrics. The position requires a high school diploma or equivalent, at least one year of high-volume call center experience, scheduling and registration knowledge, Allscripts or similar appointment-system experience, and medical terminology knowledge. The expected pay range is $18.65 to $20.52.
