Description
PHIL is hiring a fully remote Clinical Support Associate to serve as the first line of contact for provider offices, pharmacies, and payers in a high-volume pharmacy call center. The role handles inbound and outbound communications, provides real-time prescription order status updates, supports prior authorizations and billing issues, coordinates with pharmacy networks, resolves escalations, and documents updates in internal systems. Candidates need an active Board of Pharmacy license in their state of residency, PTCB certification, at least two years of pharmacy technician experience, and strong pharmacy claims, communication, and customer service skills. The position offers structured training, development opportunities, and full medical, dental, and vision benefits.
