Description
Array Behavioral Care is hiring a full-time, remote Clinician Technical Operations Support Specialist to provide technical and operational support to clinicians using its OnDemand service model. The role troubleshoots system access, authentication, connectivity, remote access, and clinical application issues; coordinates incidents and downtime; maintains support documentation and escalation procedures; tracks metrics; and collaborates with clinical operations, information technology, training, implementation, client success, and partner organizations. The position requires an associate or bachelor’s degree in a relevant field or equivalent experience, 3–5 years of healthcare or technical operations experience, and strong communication and problem-solving skills. Compensation is $75,000–$92,000 per year, with medical, dental, vision, retirement, paid time off, and other benefits.
