Description
The Cloud ERP Managed Services PTM leads and develops a technical support team across Datavail's global customer operations. The role provides team and technical leadership, manages SLAs and OLA targets, oversees incident and problem management, root cause analysis, security, compliance, capacity planning, performance reviews, recruitment, training, and project delivery. It requires any degree and 9+ years of experience, with work locations in Hyderabad, Mumbai, and Bangalore.
