Description
Eccera is hiring a Technical Account Manager (TAM) in Stockholm to serve as the primary technical contact for selected strategic customers. The role combines customer relationship management with hands-on technical support for IT infrastructure, M365, Intune, and Azure, including health checks, implementation and integration support, escalations, incident coordination, strategic advice, reporting, SLA/KPI management, and quarterly business reviews. Candidates need 3–5 years of customer-facing technical experience, relevant higher education or equivalent experience, and fluency in Swedish and English.
