Description
Microsoft is hiring a Support Mission Critical Engineer to provide proactive, technical support for enterprise customers’ mission-critical workloads. The role leads reliability, security, supportability, manageability, monitoring, and observability efforts; coordinates assessments, remediation, service and customer success plans, incident resolution, and cross-team collaboration. It requires a bachelor’s degree or equivalent experience, cloud solutions architecture or mission-critical support experience, deep Azure infrastructure and container expertise, distributed-systems troubleshooting, high-severity incident management, and business proficiency in Japanese. Preferred qualifications include virtualization, VM performance tuning, observability, large-scale financial-platform support, and Microsoft Azure Solutions Architect Expert certification.
