Description
The Agentic AI (Copilot) Customer Success Advisor helps customers realize measurable business value from Microsoft Copilot and AI solutions. The role leads adoption, designs use cases, guides deployments, connects customer goals with Microsoft 365 capabilities, manages risks and blockers, identifies expansion opportunities, and provides technical and customer feedback to product and delivery teams. It requires a bachelor's degree in a relevant field and experience in cloud, infrastructure, IT consulting, systems administration, software development, technology solutions, architecture, or consulting; customer-facing and technical project experience are also preferred, along with cloud technical certification.
