Description
Microsoft is hiring a Customer Success Associate for its Digital Accelerator for Copilot & Agents, supporting the end-to-end delivery of 1,500+ live expert-led sessions. The role involves customer engagement, live Q&A moderation, community participation, cohort orchestration, localization support, AI-powered process automation, customer feedback, and driving Copilot and agent adoption. Applicants need a bachelor's degree or equivalent experience, strong communication skills, willingness to work in an in-office setting, cloud technical certification, and some hands-on AI experience; Microsoft and customer or government security screening requirements also apply.
