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Cloud Support Engineer at Acuity Analytics

Department: Cloud Engineering

Type
Full-time
Level
senior
Added to Metaintro

Description

Acuity Analytics is hiring a Level 3 Cloud Support Engineer for its Managed Services team to serve as a senior technical escalation point for complex customer Azure environments. The role leads major incidents and root-cause analysis, optimises infrastructure and platform services, implements security and governance controls, improves monitoring and automation, supports migrations and disaster recovery, and mentors Level 1 and Level 2 engineers. Candidates must be based in the United Kingdom, Malta, Bulgaria, or Portugal and have at least three years of experience supporting Microsoft Azure environments and three years in managed services or a multi-customer environment.

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