Description
Snowflake is hiring a Cloud Support Engineer to provide technical guidance and expert advice to customers using the Snowflake AI Data Cloud. The role involves troubleshooting complex issues, analyzing and tuning query performance, documenting solutions, reporting bugs and feature requests, collaborating with engineering teams, and providing support during holidays and weekends. Candidates should have technical support or customer-facing experience, SQL and RDBMS skills, cloud architecture knowledge, and availability for night-shift on-call rotations.
