Description
Sutherland is hiring a Cloud Support Engineer to monitor, maintain, troubleshoot, and support cloud-hosted applications and production environments. The role provides Level 2 and Level 3 support across application, infrastructure, database, data pipelines, integrations, and network connectivity; maintains operational documentation and dashboards; collaborates with Engineering and Infrastructure teams; and participates in on-call rotations. The position requires at least two years of relevant experience, familiarity with public cloud platforms, Unix/Linux and Windows server administration, database knowledge, and strong troubleshooting and communication skills. It follows a hybrid model with three days working from home and two days onsite at Sutherland’s Torre Krystal offices in Bogotá.
