Description
AWS is hiring a Cloud Support Engineer for its European Sovereign Cloud initiative. The role is customer-facing and involves troubleshooting cloud issues through telephone, email, and web or live-chat channels, coaching new hires, developing training, partnering with development teams, and contributing to process improvement. It requires German and English fluency, the legal right to work in Germany, EU nationality, a relevant bachelor's degree, and systems administration experience; on-call responsibility and a five-day rotational schedule are also required.
