Description
AWS is hiring a Cloud Support Engineer for its European Sovereign Cloud initiative. The role provides customer support through telephone, email, and web/live chat; troubleshoots cloud, application, network, and systems issues; coaches new hires; develops training; partners with development teams; and contributes to process improvement. It requires German and English fluency, EU national status, Linux and network troubleshooting experience, and a bachelor’s degree or equivalent technical experience. The position involves on-call responsibility and a five-day rotational schedule, with relocation support for successful applicants moving within the European Union.
