Description
The role is an ArvanCloud technical support specialist responsible for handling technical and sales calls and tickets, guiding users through the ArvanCloud panel and calculator, creating documentation, monitoring dashboards, and reporting on call volume and common questions. The position requires familiarity with network+, LPIC1, monitoring tools, strong communication, public relations, teamwork, and relevant experience. It is primarily on-site with morning and evening 24/7 shifts, with a remote night-shift option.
