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CN-Technical Expert at Apple

Department: Apple Retail

Language
Location
Xi'an, Shaanxi Province
Level
mid
Posted

Description

Apple is hiring a Technical Expert to perform repairs on iPhones and other Apple products, troubleshoot hardware and software issues, support customers with product and service concerns, educate customers about repair options and Apple products, and share technical knowledge with the team. The role requires retail or sales experience, hardware inspection and fine-motor repair skills, customer-service troubleshooting experience, and proficiency in the local language; it may include nights, weekends, and public holidays.

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