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Collection & Default Strategy Professional at Citizens Bank

Department: General Business OperationsEducation: Bachelor's Degree

Compensation

$74,000 – $104,000/yr

Setup
Hybrid
Type
Full-time
Level
lead/mgmt
Posted

Description

The Home Mortgage Default Claims QA/QC, Loss Analysis, Reporting & Analytics Lead oversees quality assurance and quality control, loss and recovery analysis, operational and executive reporting, dashboards, KPIs, and regulatory compliance activities supporting home mortgage default claims operations. The role partners with claims, investor, risk, compliance, audit, and technology teams and requires at least five years of mortgage servicing operations experience, mortgage servicing systems proficiency, advanced analytical and Excel skills, and strong communication and project management abilities. The position offers a hybrid work schedule and a salary of $74,000 to $104,000 per year.

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