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Collections Agent at Renmoney

Department: Credit Risk

Setup
Hybrid
Location
Ikoyi, Lagos
Level
entry
Posted

Description

Renmoney is hiring a Collections Agent to contact customers about overdue accounts, negotiate repayment plans, explain account status and payment options, maintain interaction records, provide customer service, collaborate on recovery strategies, report progress, and comply with applicable laws. The role requires at least one year of experience in collections, customer service, or a related field, strong communication and problem-solving skills, MS Office and CRM proficiency, and the ability to work independently and collaboratively.

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